This Is How We Do It


HOW TO PLACE AN ORDER

All orders must be placed online. If you have any questions, click the GREEN chat button and send us a message. We are more than happy to assist you!

SHIPPING LOCATIONS

We can ship to virtually ANY address in the world; however, we do not ship to post office boxes.

ORDER PROCESSING

If the item is ready to ship, your order will be shipped within 2-5 business days and this is the case most of the time. If not, please understand all orders can take up to 7-14 business days to ship as most of our items are handcrafted. If you need something in a flash or by a certain date, send us a message via the GREEN button. We will respond within 15 minutes to 24 hours. 

We are a small business and because most of the items are handcrafted, it takes additional time due to the volume of orders. As soon as your order is complete, we will ship it to you. It's worth the wait!

Custom orders are accepted for most accessories and denim. Let us know how we can accommodate you. Prices will be quoted at the time of order placement. Click the GREEN chat button and send us a message.

DOMESTIC SHIPPING

There are 2 options available for Domestic Shipping.

The 1st option is USPS First Class Shipping and it is $5.00 FLAT RATE, no matter the size of your order. It usually takes 3-5 business days to arrive once we ship the package (see order processing time above). You will be provided with a USPS tracking number via email that will track your package from our front door to yours.

The 2nd option is USPS Priority Shipping and it is $7.00 FLAT RATE, no matter the size of your order. It usually takes 1-3 business days once we ship the package (see order processing time above). You will be provided with a USPS tracking number via email that will track your package from our front door to yours.

Keep in mind due to matters beyond our control, once USPS receives the package, USPS may delay shipment due to package processing issues, weather, lack of manpower, etc. Once your package is marked DELIVERED by USPS, we are no longer responsible for it. Also, if your shipping information is incorrect, we are not responsible for package.  Please contact your local USPS office with any questions you may have and provide them with your tracking number for package location.

INTERNATIONAL SHIPPING

There are 2 options available for International Shipping.

The 1st option is USPS First Class International Shipping and it is $25 and up, depending on the number of items your purchase. It usually takes 10-24 business days once we ship the package. You will be provided with a USPS tracking number via email that will track your package from our front door to yours for the following countries only: Australia, Belgium, Brazil, Canada, Croatia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Great Britain and Northern Ireland, Hungary, Israel, Italy, Latvia, Lebanon, Lithuania
Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Norway, Portugal, Singapore, Slovak Republic, Spain, Switzerland, and Turkey.

The 2nd option is USPS Priority Shipping and it is $45 and up, depending on the number of items your purchase. It usually takes 6-10 business days once we ship the package. You will be provided with a USPS tracking number via email that will track your package from our front door to yours, no matter the location.

Keep in mind due to matters beyond our control, once USPS receives the package, USPS may delay shipment due to package processing issues, weather, lack of manpower, etc. We are NOT responsible for taxes and/or duties.

If the international shipping cost exceeds the amount you paid for shipping at the time of order placement, we will contact you in order for you to pay the difference. If you do not respond within 24 hours with your additional shipping payment, your order will be cancelled and you will be refunded for your order.

Please keep in mind ALL international orders can take longer for delivery because the package(s) have to clear customs so we cannot guarantee your order will be delivered in time stated above for each option. Once your package is marked DELIVERED by USPS, we are no longer responsible for it. Please contact your local USPS office with any questions you may have and provide them with your tracking number for package location.

PACKAGE TRACKING 

Use this link to track your package. Our carrier is USPS.

https://tools.usps.com/go/TrackConfirmAction_input

WHOLESALE

Wholesale is available. Click the GREEN chat button and send us a message. 

REFUND POLICY

Due to the custom nature of our items, we do not accept returns or exchanges. ALL SALES ARE FINAL once you place your order. If you mail something back to our corporate distribution center address for a refund, it will be donated to the shelter for battered women as we do not accept returns because ALL SALES ARE FINAL.  

PAYMENT

We accept all major credit cards, debit cards, and PayPal. We follow all PCI-DSS e-commerce security requirements; therefore our site is secure so shop with ease. 

NOTE: If you encounter any problems completing your order, click the GREEN chat and send us a message. 

Once your order is placed, it is confirmed that you agree and understand all policies.

DISCLAIMER: The use of celebrity pictures for celebrity inspired items is to demonstrate the similarity and for informational purposes. Other celebrity pictures shown provide our clients an opportunity to see who is rocking our brand and in no way, shape, or form do they as individuals represent Body Decor Boutique. Lastly, the products listed are not licensed products of the NBA, NFL, or college teams.


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